SafePal Reviews
SafePal Customer Reviews (12)
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SafePal Customer’s Q&A
SafePal FAQs
About Store.safepal.com Payment Method?
Store.safepal.com supports a variety of payment methods to cater to different customer preferences. Customers can choose to pay using Credit Card or Debit Card including Master and VISA cards. For those who prefer online payment systems, PayPal is also an option. Additionally, the platform embraces the crypto ecosystem by accepting crypto payments through SafePal Pay, which includes popular cryptocurrencies such as BTC, ETH, BNB (BEP20), BUSD (BEP20), Dai Token (BEP20), USDC (ERC20/BEP20), and USDT (ERC20/BEP20/TRC20). This flexibility ensures that users have multiple secure ways to complete their transactions.
Store.safepal.com Return Policy?
Store.safepal.com has a comprehensive return policy that allows for a full refund if a product return request is initiated within 15 days upon delivery and the product is unused and sealed in its original package. For unsealed or used products, a partial refund may be granted. The refund amount will be the order total minus original shipping charges and return shipping fees. In cases of defective products or errors, customers can return the item within 15 days for a replacement. If a product is found to be defective after 15 days but within the warranty period, it can be returned for repair or replacement. The shipping policy includes free standard shipping for orders containing two or more SafePal products, excluding the leather case. Orders are usually processed within 1-2 business days, with an estimated delivery time of 5-8 business days for several countries, although delays can occur due to the pandemic. Express delivery is available but not included in the free shipping offer. Customers are advised to provide accurate information for international shipping, such as a full Chinese name for deliveries to Hong Kong and a personal tax number (CPF) for Brazil, to avoid delivery issues.
What are the key features of SafePal S1?
The SafePal S1 hardware wallet is renowned for its security and ease of use. It is an air-gapped device, meaning it does not require any connection to Bluetooth, WiFi, NFC, or other radio frequencies to sign transactions, thus mitigating the risk of online attacks. The wallet is embedded with a financial-grade EAL5+ secure element chip and a true random number generator, ensuring the private key is stored in top security. It supports 54 blockchains and an unlimited number of cryptocurrencies, allowing users to manage all their crypto assets in one place. The user-friendly mobile app and the backing of Binance Labs add to its credibility. Additionally, the wallet facilitates Web3 activities such as swapping, NFTs, blockchain gaming, and liquidity mining directly from the device.
How secure is SafePal's air-gapped technology?
SafePal's air-gapped technology is highly secure as it allows the hardware wallet to operate completely offline, eliminating risks associated with internet connectivity. The SafePal S1 hardware wallet utilizes this technology by communicating with the SafePal App through encrypted QR codes, ensuring that no radio frequencies, antenna, or USB connections are involved. This method of communication keeps the device 100% offline and safely protected against remote and online attacks. The air-gapped mechanism is a significant security feature that prevents unauthorized access to the wallet's contents, making it resistant to a wide range of potential security threats.